HEALTHCARE FINANCE SUMMIT: A HIMSS EVENT
Boston, MA - November 2-3, 2017
Research shows that the rising financial burden of health care is causing a steady decline in the patient experience; this erosion puts both patients’ health and hospitals’ revenue at risk. Over the last decade, responsibility for health care costs has shifted dramatically, with even insured patients shouldering a larger burden than ever before. In 2012, patients owed approximately 5% of their bill.
We’re now seeing patients owe upward of 25% of their bill, many with deductibles over $5,000. As the number of high-deductible health care plans increases—and more patients consider cost when choosing providers—organizations need to both build a culture and understand how to operationalize patient access and price transparency with their staff and with patients.
Hear how two hospital executives created a positive culture around new tools to deliver price transparency and estimates to patients, resulting in hapier staff, improved patient satisfaction scores, and increased point of service collections.
Key Discussion Points